AFRICA

Telecom Operators Restore Voice, Data Services to 90% Capacity After Undersea Fibre Cut

After a disruption on March 14, which significantly affected data and voice services due to cuts in undersea fiber optics along the coasts of Cote d’Ivoire and Senegal, telecom operators have successfully restored services to approximately 90% of their peak utilization capacities.

In a statement released on Monday by the Nigerian Communications Commission’s public affairs director, Reuben Muoka, it was stated that operators impacted by the cuts confirmed that they have managed to recover around 90% of their peak utilization capacities by leveraging recovery capacity from submarine cables unaffected by the incident.

 This proactive approach has enabled mobile network operators to assure the Commission and consumers that data and voice services would operate optimally until full repairs of the undersea cables are completed.

The successful restoration was made possible by activating alternative connectivities, allowing the situation to return to normalcy despite the challenges posed by the undersea fiber cuts.

The Commission extended its appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fiber cuts.

Chioma Kalu

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