In a bid to mitigate corruption and ensure an improved service delivery, the Nigerian Immigration Service (NIS) on Monday, commenced on a two-day nationwide sensitisation and campaign across the country.
The newly deployed Immigration Comptroller of the Rivers state NIS Command, Franca U. Nwanneka who led the campaign on Monday, in Port Harcourt, capital of Rivers State, said the essence of the programme is to fight corruption in the system.
Nwanneka who noted that the Comptroller General of Immigration Service (CGIS), Kemi Nandap has declared zero tolerance to corruption in the service, said NIS is desirous to provide a quality service to all Nigerians and foreigners who are willing to access the facilities.
She disclosed that trainings have been mapped out for personnel, which will enhance their capability in their service delivery, warning that anyone caught in the act of corruption would be made to face the consequences of their actions.
According to Nwanneka: “Our Comptroller General is desirous of giving the people that required immigration facilities quality service. We are here to serve the people, we serve Nigerians, foreigners that come into Nigeria, and she wants to be sure that whatever we do for them or do with is qualitative.
“We have to treat these people very well. She (Nandap) has gone as far as mapping out trainings for our personnel on quality service management, so that we officers will be able to rightly handle our clients even when they are at fault.”
Nwanneka who is the first female CIS deployed to the State, assured that the Command under her watch will be ride of all forms of corruption and ensure a quality, improved and sustained service delivery to all Nigerians.
Speaking also during the campaign in Port Harcourt, Special Assistant to the Principal Staff Officer to the CGIS, Mr Tersoo Ukeyima, said the programme was purposefully planned to deter corruption in the service and ensure an enhanced service delivery to Nigerians.
He noted that “The current leadership of the NIS led by CGIS, Kemi Nandap is highly committed to ensuring that the service perform at the utmost best including utilisation of technology and automation of processes to ensure we provide service deliveries to Nigerians in a very qualitative way”.
He said the agency is in collaboration with some anti-graft agencies in tackling corruption in the system. “So we are committed to ensuring that as frequent as possible to ensure that there is awareness and reformation of our entire service to conform with aspiration to ensure a healthy environment for the conduct of government business”.
Ukeyima continued that “The service able supported by the Minister of Interior, Dr Olubumi Tunji-Ojo is providing automation in all our processes under the e-immigration project, to ensure that our processes are easy, less interfaces with human beings in such way eliminating the corruption opportunities”
Some of the clients both Nigerians and foreigners at the NIS facility on Aba Road, Port Harcourt, who expressed joy that the system has improved very well with the new technology, said they can now register for a passport from the comfort of their homes without hitches.
Blessing Ibunge
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