MTN Nigeria, on Wednesday, apologised to its numerous customers that experienced some difficulties in making and receiving calls on Wednesday afternoon.
The telecoms company, which blamed the challenge on multiple fibre cuts it experienced on its submarine cable, however said the situation has been handled by its site engineers, assuring that it would be addressed.
Senior Manager, External Relations, MTN Nigeria, Mr. Funso Aina, who tendered the apology in a statement, stated: “Our customers have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services. Our engineers are working hard to resolve it with services gradually being restored in some areas. We apologise for the inconvenience and ask for your patience and understanding as the team works to restore full service as soon as possible.”
Subscribers to MTN, on Wednesday, experienced difficulties in making calls and receiving calls on the MTN network. Data users were also unable to communicate via data, as the challenge affected both voice calls and data communication.
Some MTN subscribers experienced several drop calls, while others were unable to make successful calls.
Unknown that the challenge was as a result of fibre cut, some MTN subscribers were afraid thinking they may have been disconnected because of the ongoing disconnection of SIM cards exercise, ordered by the Nigerian Communications Commission (NCC), which commenced nationwide on Wednesday.
Emma Okonji
Follow us on:
Matt Gaetz has said he will not return to Congress after withdrawing as Trump’s DOJ…
President Tinubu has sought Senate confirmation of Olufemi Oluyede as Chief of Army Staff, citing…
Israeli PM Netanyahu faces potential arrest in the UK as Downing Street pledges to fulfill…
A second Australian teenager has died of suspected methanol poisoning in Laos, bringing to six…
https://www.youtube.com/watch?v=mFlFl1mPGC8 The arrest of self-proclaimed Prime minister of the Biafra Republic, Simon Ekpa who was…
Gatwick Airport's South Terminal was evacuated after a suspected prohibited item was found, prompting bomb…